No, there is no expiry date on the reward amount. Once the money is credited to your Apna E Cart wallet, it stays there till it is used.
You can view your wallet balance and its associated details under " My Wallet" section in "My Accounts" page.
Yes , we do bulk supply of products at special rates. Please contact as at +971 525 167 727 (Whatsapp)to know more.
We always welcome feedback, both positive and negative from all our customers,. Please feel free to write to us at support@apnaecart.com or call us on +971 525 167 727 and we will do our best to incorporate your suggestions into our system.
If you are unable to find a product that you would like to shop for, please write to us at support@apnaecart.com and we will try our best to make the product available to you.
No we are a purely internet based company for end customer and do not have any brick and mortar stores.
You can view your current status of your order under support@apnaecart.com
Our customer service team is available throughout the week , all 7 days from 6am to 10pm. They can be reached at +971 525 167 727 or via email at support@apnaecart.com
In case of a delay, our customer support team will keep you updated about your delivery.
You will be able to check this details at the time of checkout when you enter the address. If we are unable to deliver in your area- we will inform you before checkout.
You can change your delivery address on our website once you log into your account. Click on "My Account" at the top right hand corner and go to the "Update my Profile" section to chnage your delivery address.
Yes , it is absolutely safe to use your card on Apna E Cart.
No we dont have cash on delivery option in Apna E Cart.
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher/coupon code that you have. The amount will automatically be deducted from your invoice value
The Apna E Cart is a pre-paid credit account that is associated with your Apna E Cart account. This prepaid account allows you to pay a lump sum amit once a Aona E Cart and then shop multiple times without having to pay each time.
You will receive your order within 24-48 hrs after the payment received .
Freshly fruits and vegetables are hand packed, hand cleaned and hand packed in reusable plastic trays covered with cling. We ensure hygienic and careful handling of all our products.
You need to enter your email address on the login page and click on forget password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.
You can register by clicking on the "Register" link at the top right corner of the homepage. Please provide the information in the form that appears.
No, registration on Apna E Cart is absolutely free.
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
Each email address and contact phone number can only be associated with one Apna E Cart account.
Yes, you can add multiple delivery addresses in your Apna E Cart account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.
Each email address and phone number can be associated with one Apna E Cart account only.
Yes, we do understand the importance of time and toil involved in shopping groceries. You can have same address provided the email address and phone number associated with the accounts are unique.
Yes, you can place orders for multiple cities.
At this time, we do not offer this option.
Apna E Cart currently operates in Dubai.
You can buy 2000+ products on Apna E Cart - groceries, fresh fruits, vegetables, kachori, sweets, namkeen and so on from the homeland to your doorstep.
